Conversational Flows

Learn how to create conversational flows.

Wait Interval

Create pauses in your conversational flow with Wait Intervals. Here is how it works.

How to set an image as the Website Favicon

For visual identification of your Conversational Site, you can also insert a favicon, which is a small icon that represents a website, usually displayed in the browser tab next to the page title or in the bookmarks bar. To do this, you need to add a Favicon image for the website. Click on the gear…

Action – Start a New Flow

One of the most impressive features of the Flow Designer is to allows jumps from one flow to another one. With this flow action you have a lot of flexibility in creating your conversational flows.

How to set an image as the website logo

To change the site’s logo image, you need to click on the gear icon in Conversational Site, on the first tab Site Information, there will be a field for Site Logo. Simply click on Select, choose an image, or upload a new image. As shown in the video below.

Action – Redirect to URL

Sometimes you need to send your user to another page of your website or even to a completely different website. This action allows you to inform an URL that will be used to redirect the visitor while she is interacting with your conversational bot.

Start a new flow on the Conversational Site

To start a new flow, it’s quite simple. As shown in the video below.

Calendar Integration

Tayon can show a calendar inside the chat. You can use Builderall Booking or Calendly as your calendar app. Here is how to do it.

Trigger an action on the Conversational Site

In this step, for example, you can choose an action such as sending an email or SMS, redirecting to a URL, etc. Below each step, there is a blue icon with a plus sign (+). Simply click on it and select Trigger an Action. As shown in the video below.

Send Videos to the Bot

Here is how you can send videos (Youtube and Vimeo) to show on your conversational flows.

Insert images into Conversational Site

To insert an image, just click on the gear icon in the panel and select the images option. You will have the possibility to send a new background image and a logo or choose one that you have previously sent to the image library. See how simple it is.