Jump to a Step
The Flow Designer is very flexible. To avoid repeating steps and to make it easy to manage the flow of the conversation, you can jump from one step to another one in any place of your conversational flow. Here is how it works.
How to perform email default validation
Default Email ValidationThe system checks if the lead has entered the email correctly. Otherwise, they are notified through a message. As shown in the video below.
Send Email and SMS in Conversational Flow
From your Conversational Flow, you can send emails and SMS messages to you, your leads, or any other email or phone number. Here is how it works.
How to redirect to a URL on the Conversational Site
Below each step, there is a blue icon with a plus sign. Simply click on it and select “Trigger an Action“. However, to perform this type of action, it is necessary to have options with buttons in the previous step. Please refer to the video below for further instructions.
Wait Interval
Create pauses in your conversational flow with Wait Intervals. Here is how it works.
How to set an image as the Website Favicon
For visual identification of your Conversational Site, you can also insert a favicon, which is a small icon that represents a website, usually displayed in the browser tab next to the page title or in the bookmarks bar. To do this, you need to add a Favicon image for the website. Click on the gear…
Action – Start a New Flow
One of the most impressive features of the Flow Designer is to allows jumps from one flow to another one. With this flow action you have a lot of flexibility in creating your conversational flows.
How to set an image as the website logo
To change the site’s logo image, you need to click on the gear icon in Conversational Site, on the first tab Site Information, there will be a field for Site Logo. Simply click on Select, choose an image, or upload a new image. As shown in the video below.
Action – Redirect to URL
Sometimes you need to send your user to another page of your website or even to a completely different website. This action allows you to inform an URL that will be used to redirect the visitor while she is interacting with your conversational bot.
Start a new flow on the Conversational Site
To start a new flow, it’s quite simple. As shown in the video below.