Creating AI Agents
The creation of artificial intelligence agents is an innovative and powerful feature offered by Tayon. The creation of the agent depends on several stages, and the goal of this article is to detail each one of them. Requirements To create an AI agent you will need: – A Tayon account on the Pro plan or…
Using Variables and Identifiers on Your Flows
In the flow designer, anywhere it is possible to write text (descriptions, titles, buttons, checklists, conditions, etc.), you can use variables that exist in your flow and other advanced variables. If you have a panel where it asks for the person’s name, for example, and the identifier for that information is NAME, you can reference…
Connecting a WhatsApp Number
You can connect a WhatsApp number to your account in the same way you would use WhatsApp in a web browser, for example. Here are the steps: 1 – Access the menu using the 3 dots in your WhatsApp app and select Linked Devices: 2 – In Tayon, go to Configurations, Integrations: 3 – Click…
AI Automation Triggers
When AI is providing real-time support via WhatsApp or WebBot, it’s possible to initiate specific flows to take actions such as tagging the lead, automatically transferring the lead to someone, and more. This is possible by combining the use of a “Processed Rule/Answered Rule” type flow with an AI-Trigger automation rule. For the trigger to…