Managing Leads & CRM

Learn how to manage your leads and use CRM features.

List of Members and Groups

See how easy it is to register members of your team or specific group, to direct your Leads to personalized service.

Content pages

In content pages, you can insert relevant, educational and persuasive content to site visitors, such as: Terms of use, Privacy policy, articles, blog posts, product descriptions, etc.

The Conversational Sites list

See how to create, edit, delete, duplicate and send to someone else, the flows in your conversational site list.

Image library

In image library, you can upload the images that will be used to create your Conversational Site. To facilitate organization and search, just separate the photos into categories.

Managing Email/SMS

See how easy it is to manage your E-mail and SMS messages.

Configuring Tags

Tags are a way for you to classify your Leads, for example: you can tag a Lead that reached you through a promotional campaign, a viral video, ChatBot, etc. That way, when necessary, you can do a search to get in touch with a certain group of Leads. See how simple it is.

Tayon LeadFeedBack

Here, no lead escapes. With our exclusive LeadFeedBack system, you can track and update the status of each one without needing to access the CRM. Our checklist reaches you by WhatsApp, SMS, or email, and as frequently as you desire, ensuring you’re always up-to-date with every opportunity.

Campaign Management

Organize your team and direct leads according to each group’s area of expertise. Assign a specific campaign to each workflow and select which team will be responsible for each lead.

Creating a New Lead

When you use conversational flows to capture leads, the lead will show automatically on your CRM leads list. But sometimes you need to create a new lead manually on the CRM and here is how you do it.

The Leads List

Here is how to manage your leads from your Leads List.

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